I have had the pleasure of working with The Solutions Team for the last 2 years. I am the Office Manager at a Doctor’s Office. When our systems are not functioning properly, we need immediate assistance. In the past I have used local companies and a national store chain, what I experienced with them was a receptionist who tells me they have an opening the next day, week, and they will have a tech call us. The call never comes because they are held up on a scheduled call. Now with The Solutions Team I have an immediate response. I explain the problem, they access our system and our problems have always been resolved. My only regret is that it took me seven years to overcome my fear of not having someone local. I can honestly state they have been a stress reliever and a problem solver.

Marcella Jackson Blythewood Eye Care
Blythewood, South Carolina

In healthcare today, it is essential to use technology to take care of the patients you serve. It is equally important that the equipment you use is reliable and works when it needs to. Having the responsibility to service the equipment yourself can often be a nightmare so it is important to find a partner you can trust to take care of your needs. This is where the Solution Team can help. My name is Daniel Ladd and I served as the Clinic Administrator for 4 years at a small 6 provider OB/GYN practice in Little Rock Arkansas. Over the years we have had many challenges, but thanks to The Solutions Team, IT support is not one of them. When I first took the position as Clinic Administrator, we used The Solutions Team to manage our EMR backups. The service they provided was timely, efficient, and invaluable in ensuring our data was backed up and protected on a daily basis. After years of working with The Solutions Team, we decided to have them manage all our IT including; wireless AP’s, server management, and daily workstation problems. Having The Solutions Team to take over this role has really freed me up to focus on the things I need to as an administrator and not have to worry about the technology we use and how often I need to fix it. I would recommend using The Solutions Team as your IT vendor. They are easy to work with and will do whatever they need to ensure your IT needs are dealt with in a timely manner.

Daniel Ladd Central Clinic for Women
Little Rock, Arkansas

I get cold calls daily – and never pick up the phone. The fact that Dakota called on the very day I was at my breaking point – and I actually answered – almost makes me feel as though the Good Lord had a hand in this. It was just meant to be. We’ve been with The Solutions Team for about six months – and they do a fantastic job helping us any time we need them. No more waiting on hold for hours. We should have done this years ago. It would have saved me so much time and stress. Just knowing they will be able to help us for the long-haul – as we keep growing with multiple office locations – really gives me peace.

Karen Costello Practice Administrator
North MS Oral & Maxillofacial Surgery Associates, PA