IT that works for you
Started in 2007, The Solutions Team is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in 40 states and growing. Our team of talented IT professionals can solve your IT nightmares once and for all.
Here’s why so many businesses depend on The Solutions Team for complete IT services and support:
- 98.6% Tickets Resolved Remotely
- 2,506 out of 2,541 tickets resolved this year without having to be on site
- 84.4% First Call Resolution
- 2,068 out of 2,541 tickets this year were resolved on the very first call
- 1.2 Weekly Tickets Per New Client
- Clients onboard since the beginning of 2018 with our Comprehensive Solution are enjoying incredibly low ticket counts. This is a result of our proactive and collaborative team approach, and our use of latest generation technologies.
- 98% Weekly Tickets Resolved By Friday
- On average, 137 of 140 weekly tickets are resolved each week before Friday afternoon.
- Medical and dental practices need prompt attention.
- We deliver this, each and every week, all across the country
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, The Solutions Team is here to team up with you and your company for expert support.
