Do Your IT or Phone Problems Make You Want to Prescribe Two of These for Yourself?
Has this happened to you? Your practice is full of patients. Your schedule is booked, and you barely have time to breathe. Abruptly, a computer crashes. You and your team are stuck trying to guess what is wrong and who to call to fix it.
At The Solutions Team, we know you and your team did not get into the healthcare field to troubleshoot computers. You got into it to help people. We understand how frustrating it can be to have IT problems pull you away from your patients because we provide first-in-class IT services to practices just like yours all over the country.
And just like you work to be the best in your industry, we work to be the best in ours. And our partners appreciate the value we provide to their practices.
From Help Desk support to Cybersecurity, we provide full-service IT support so that you can focus on prioritizing patient care.
My team and I would love to jump on a 15-minute call and conduct an IT Report Card that can help identify the source of any IT issues that are giving you a headache. Even if you love your current IT folks so much-you would even invite them to your backyard BBQ, this report is still FREE, and you can download it to show them what needs attention.
Can't change your IT setup right now? TST Voice is the perfect solution for you. Even if your office experiences a power outage or internet disruption, you'll still be able to make and receive calls and faxes as usual—and much more. Cheers to never losing out on business!! TST Voice is one of the most user-friendly phone platforms available, eliminating confusion around transferring calls or directing them to specific voicemails.
Just like our IT – TST Voice is also ALL inclusive, no random fees for ANYTHING, you also receive all new phones. You are going to love us!
You can learn more about us at www.mysolutionsteam.com or call Will at 1-877-226-9478 EXTENSION 1011
Sign up with TST Voice before September 1, 2024, to get your first month FREE!
How Does Your Current IT Company Stack Up?
Take this quiz to find out!
How can you tell if you are receiving poor or substandard service? How do you know if your IT company or computer guy is doing everything possible to secure your network and prevent expensive disasters? If your technician does NOT score a “yes” on every point, you could be paying for substandard support and jeopardizing your data and network’s security!
- Do they answer their phone LIVE and respond to emergencies promptly (within 10 minutes)?
- Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?
- Do they proactively monitor, patch, and update your computer network’s critical security settings daily? Weekly? At all? How do you know for sure?
- Do they offer proof that they are backing up ALL your data, laptops, and devices?
- Do they meet with you regularly (at least once a quarter) to report what they have been doing, review projects and offer new ways to improve your network’s performance instead of waiting until you have a problem to make recommendations?
- Do they provide detailed invoices that clearly explain what you are paying for?
- Do they explain what they are doing and answer your questions in terms that you can understand, NOT in “geek speak”?
- Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?
- Have they provided you complete network documentation, or do they hold the “keys to the kingdom” refusing to give you admin passwords?
- Do they offer any guarantees on their services?
- Do they arrive on time and dress professionally?
- Do you look forward to seeing them, working with them, or do you cringe every time you make that call?
Have the best day ever and we look forward to speaking with you!
